Next Careers
DIGITAL CAREERS

Take the NEXT step in your career Come and join our digital team

We’re looking for innovators and trailblazers, the switched-on and clued-up, the faster than fast-paced, the light-years-ahead forward thinkers. So if you know your UX from your CX and your SEO from your CMS, we’d love to hear from you.

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We wrote the book, can you help us write the next chapter?

Founded in 1982, Next is now over 35 years old. Since the groundbreaking launch of the NEXT directory (aka The Book) in 1988, our business has gone from strength to strength.

And our vibrant digital team is at the forefront of our future.

Our website is one of the most-visited retail websites in Europe, seen by millions of people across 72 countries, so we must continue to deliver unsurpassable quality and craft, at speed.

This doesn't happen by magic. From content to design and user experience, every element is carefully considered, scrutinised and strategised. We’re going through a huge change.

We need a solid team with us who are committed to driving the business forward. You might be one of them.

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By the time you join us, we’ll have released a new international mobile site.

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PROFILES

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Celebs and Royals wear our kidswear, from Prince George to Blue Ivy.

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Benefits

Great news for your career!
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Locations
Locations from Leeds to London and Leicestershire

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We stock over 500 brands on next.co.uk - from Mango to Armani

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Find your Next Careers opportunity

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Role

Head of Data and Insight

Location

Enderby, Leicestershire

Salary

Competitive

They say data is the new oil of the digital economy; an immensely, untapped valuable asset. And as Head of Data and Insight at NEXT, you’ll be hugely important in driving our business forward.

Our website is one of the most-visited retail website in Europe, seen by millions of people across 72 countries, so we must continue to deliver unsurpassable quality and craft, at speed. We’re going through a huge change. And we need someone for a truly exciting and innovative role, who is committed to leading the way. You might be it.

About the Role

  • Use data to serve a hyper-personalised experience to our customers
  • Leading and creating a team of data analysts and scientists
  • Generating profitable opportunities based on data
  • Thinking about customer journeys and enhancing using personalisation
  • Balancing mathematical, quantitative data with customer based, qualitative insights
  • Being at the forefront of new innovations
  • Designing and creating algorithms that drive behavior
  • Measuring trials and conducting experiments to test hypotheses
  • Using trends and insights to forecast and predict behaviour
  • Driving higher basket sizes
  • Using customer data and insight to enhance all marketing and sales activity
  • Leading the creation of dashboards to plan and identify opportunities
  • Testing solutions and leveraging customer data and insights
  • Identifying campaigns and initiatives for acquisition and retention
  • Identifying new ways to engage with customers all over the world
  • Creating an engaged audience and measuring success of campaigns
  • Driving CRM, tagging, search and analytical requirements
  • Working closely with the data and insights to help us spot opportunities

About you

  • Experience in data science, insight or analytics in large scale data sets
  • Retail or brand loyalty experience
  • Strong technical or data based background
  • Experience with SAS and personalisation engines
  • Experience wit big data and external data sets
  • Team management experience
  • Programming skills in SQL and R

Role

Head of Digital Marketing

Location

location Leicester - Enderby

Salary

Competitive

We wrote the book, can you help us write the next chapter?

Since the groundbreaking launch of the NEXT directory (aka The Book) in 1988, our business has gone from strength to strength. And our vibrant digital team is at the forefront of our future.

Our website is one of the most-visited retail website in Europe, seen by millions of people across 72 countries, so we must continue to deliver unsurpassable quality and craft, at speed. We’re going through a huge change. And we need someone for a truly exciting and innovative role, who is committed to leading the way. You might be it.

About the Role

  • Personalised digital marketing, content creation, media engagement, omnichannel marketing
  • Leading and creating a team
  • Generating profitable opportunities based on data and channels
  • Creating and executing successful marketing campaigns across all channels
  • Planning and buying into 3rd party channels
  • Testing solutions and leveraging customer data and insights
  • Identifying campaigns and initiatives for acquisition and retention
  • Identifying new ways to engage with customers all over the world
  • Being at the forefront of new innovations
  • Creating an engaged audience and measuring success of campaigns
  • Driving CRM, tagging, search and analytical requirements
  • Working closely with the data and insights team to spot opportunities

About you

  • Experience in digital marketing for large brands/retailers with international presence
  • Data based marketing experience
  • Campaign and customer focused
  • Success in acquiring and retaining customers online
  • ROI focused
  • Experience in managing and developing a team

Role

Marketing Campaign Analyst

Location

Enderby, Leicestershire

Salary

From £28,000

This role is for someone who shares our vision and who has the enthusiasm and drive to help us move things forward.

The Next websites are pretty good (at least we think so) but we’re always striving to make them even better. You will be responsible for using a targeted approachto select customers and prospects to receive specific marketing communications. You will produce timely ROI measurement of campaigns and promote their use in planning future campaigns in the current and next season.

About the Role

  • Manage internal stakeholders and external third party agencies to plan and execute marketing activity.
  • Undertake targeted selections for cold data and existing customers analysing previous campaigns to ensure we obtain the best results, while running adequate checks to guarantee the accuracy of the selection.
  • Manage resource in our offshore team in order to produce weekly campaign performance reports, and monitor campaigns to ensure activity is optimised and running adequate checks to guarantee the accuracy of the reports.
  • Manage 3rd party relationships with data providers and international research teams.
  • Ensure our processes are as efficient as possible through continuous reviews and up-skill / delegate to our offshore team in order to remove administration / low-value actions as much as possible.
  • Liaise with finance to ensure that campaigns achieve are profit targets.
  • Monitor new customer activity over their lifetime to ascertain what our ROI is
  • Support the Marketing Planning Manager in departmental activities as required.
  • Setup, test and allocate customer incentives.
  • Assist Marketing Planning Manager in planning store recruitment campaigns including the setting of targets and selecting competition winners.
  • Data quality reporting, and data hygiene.
  • Produce weekly reports as required for the Directory Marketing pack ensuring that regular activities are packaged up and sent to our team in India to update.

About you

  • Ability to query and select data using multiple applications the business uses, and learn new applications/tools.
  • Be highly skilled in using SQL, Microsoft Excel, and ideally, SAS.
  • Ability to communicate a compelling case for using specific selections for specific campaigns in simple language to stakeholders.
  • Takes an ACTIVE role in deciding selections that best meet campaign and business objectives, and improve the customer experience.
  • Can set-up robust tests to answer the “what if?” question, and to steer improvements in List Selection, Offer, Creative, Format, and Timing.
  • Diligence and attention to detail.

Role

Senior Marketing Insight Analyst

Location

Enderby, Leicestershire

Salary

Competitive

If you have outstanding commercial experience, expert analytical skills and the ability to effectively lead a team, then you sound like exactly who we’re looking for.

About the role

  • Providing key analytics to monitor and improve the marketing of our online business, you’ll be directly responsible for identifying opportunities to expand our sales and profitability.
  • You’ll also work closely with our Directory Marketing Management Team to help drive the highest levels of commercial performance.
  • You’ll work alongside senior management to analyse and develop key opportunities, while using internal and external data to identify new ways to grow the Directory business.
  • You’ll also effectively manage data selections for new and existing campaigns to ensure we are targeting the most relevant customers.
  • In a fast-paced, varied and highly analytical role you’ll take ownership for everything from the development of our analytics database to continually improving our customer segmentation.
  • You’ll also use all the data at your disposal to ensure the quality and integrity of our websites is continually maintained.

 About you

  • With at least 2 years of impressive management experience you’ll demonstrate your skills, knowledge and proven success in a commercial analysis environment.
  • You’ll also be highly analytical with the ability to expertly manage and interpret large volumes of complex data.
  • A supportive and motivational leader you’ll be highly experienced in the support, management and development of a team of campaign & reporting analysts, helping to ensure they deliver accurate, effective and timely campaigns.
  • You’ll be a confident and persuasive communicator, able to engagingly share technical information and influence others at the highest levels of the business.
  • You’ll also have outstanding organisational and collaborative skills, while some retail experience would be a benefit.

Role

Online Creative Designer

Location

Enderby, Leicestershire

Salary

From £21,500

The digital marketing team sits within the wider online creative studio in a fast-paced, vibrant atmosphere.

We are keen to enhance and create exciting websites for the 500 million customers across 72 countries that visit our websites each year, giving them the best possible shopping experience. For the right designer, this is a fantastic opportunity to join an amazing creative team in an exciting, ever changing environment with millions of customers seeing and engaging with your designs.

About the Role

  • You’ll be joining a recently formed team tasked with bringing to life the many digital campaigns we produce each season.
  • Delivering highly creative digital advertising and marketing across all channels including emails and digital display.
  • You will be a true brand guardian ensuring that all touch points are protected and are inline with our creative brand vision.

About you

You’ll have superb design, and communication skills with the addition of proven expertise in this area but we would also like someone with…

  • Excellent layout and typography skills.
  • Previous experience in managing your own projects.
  • A portfolio packed with directional design. Previous experience with fashion/lifestyle brand or design agency is essential.
  • Experience in a digital design environment, across platforms.
  • Good knowledge of HTML.
  • Experience working in fashion desirable.
  • Ability to work in a fast-paced environment and adapt to rapid change.
  • Fully conversant in Adobe CS5 (Photoshop/InDesign/Dreamweaver).

Role

Online Production Co-ordinator

Location

Enderby, Leicestershire

Salary

From £21,500

We are a vibrant team of designers, content producers and fashion enthusiasts - keen to enhance and create exciting websites for our customers all over the world to use.

Eagle-eyed and efficient, our Online Production Co-ordinators are the digital dynamos that keep our websites running smoothly and looking great.

About the role

  • Managing a remote production team off shore and reporting to the Online Production Manager, you’ll make sure quality standards are being upheld.
  • You’ll need to work with your team to do what is needed to ensure we have the right products going live at the right time looking the best they possibly can.
  • It’s not all monitoring and communicating though. There’s a fair bit of reporting too. You’ll be expected to keep the Online Production Manager up to speed on production status – and you’ll lend them a hand when it comes to quality testing and error fixing.
  • There’ll be a bit of globe-trotting involved as well. In helping set up and support remote testing teams, you’ll have the chance to pop overseas as and when required.

About you

  • If the thought of a looming deadline brings you out in a cold sweat, this isn’t the role for you.
  • If you can’t handle multiple things at the same time then again this is not for you. Instead, we’re after budding leaders who excel under pressure – and who can inspire the same from their team.
  • A big, bright eye for detail is absolutely vital, as is the ability to navigate multiple work streams simultaneously, without capsizing.
  • Finally, previous experience working with a content management system would go down very nicely indeed, as would a past stint in a retail e-commerce company. That said, for this role, the right temperament is just as important as anything written on a CV.

Role

Product Owner

Location

Enderby, Leicestershire

Salary

Competitive

NEXT Unlimited is our newly launched delivery option for customers. This role is for someone who will drive this service forward, keeping the customer at the forefront of all decision making

The e-Commerce team at Next drive the vision and the customer offering of Next online. The Product owner of NEXT Unlimited will sit within the marketing team, ensuring that the customer is at the centre of all decisions, using data to help shape the right decisions.

About the Role

  • Manage the project to grow & develop our Next Unlimited services to our online account customers
  • Develop the proposition to become more appealing to customers
  • Work with the UX / Operations / Marketing teams to deliver the best customer experience
  • Work with the business development team to identify new services to be offered to the customer

About you

  • With at least 2-5 years minimum Product Owner experience, ideally in a retailer or ecommerce business
  • A you be a self-starter, able to work on own initiative and as part of a cross-functional team
  • Ready for a challenge and keen to make a positive difference to Next and our customers
  • Confident in presenting to director level and challenge current thinking
  • Able to work in a fast-paced, energetic and exciting environment
  • Decision-maker and able to give logical reasoning behind decisions

 

 

Role

Reporting Analyst

Location

Competitive

Salary

From £31,000

We are a vibrant team of designers, content producers and fashion enthusiasts keen to enhance and create an exciting website for our customers all over the world to use.

As Reporting Dashboard Analyst, you will be in charge of producing a series of actionable customer insights using customer and prospect data, and promote their use in the business to increase revenue, reduce cost, improve ROI, and/or improve the customer experience.

About the Role

  • Work with the relevant Directory departments (Marketing, Commercial, Content) to deliver appropriate and to-the-point dashboards which:
    • Provide clear insight into the departments performance against its goals (increase sales, conversion rate, abandon rates)
    • Provides additional insight to show how performance could be improved
    • Easy to use – from both a technical and non-technical perspective
    • Are regularly reviewed with the stakeholders to ensure that they are used and useful
  • Build and maintain dashboards for Directors showing key performance against business goals
  • Surprise and delight customers through continuous innovation of our dashboards

 About you

  • Ability to query and select data using multiple applications the business uses, and learn new applications/tools
  • Proficient in data visualisation tools such as Tableau, Fusion SAS visualisation
  • Highly skilled in both SQL and Excel and ideally, SAS
  • Ability to communicate often complex data and insights in simple language to individuals and groups of people, and hone in on key findings, and clearly and succinctly answer the “so what?” question.
  • Can suggest the way forward to implement insights profitably, and will support with knowledge, supplementary analysis, and measurement during the end-to-end implementation phase.

Role

UX Researcher

Location

Enderby, Leicestershire

Salary

From £31,000

The online team at Next is at the forefront of the business, we are a fast paced marketing department with a drive for sales, growth, innovation, ideas and team spirit.

Working in a fast paced, collaborative culture, the UX researcher plays a key role to inform and inspire the user experiences we create, ensuring they are useful, usable and valuable for customers. Providing key insight into our competitors, to enable the wider User experience team to deliver best-in-class user experience solutions across all brands web and mobile.

About the Role

UX Research

  • Propose, plan, facilitate, moderate and analyse results from user research, focus groups, usability testing and competitor and market research.
  • Communicate research findings and recommendations across UX and product teams to drive informed design decisions and functionality enhancements.

Usability Testing

  • Conduct face-to-face and remote usability testing.
  • Manage user research participant recruit and/ or be the point of contact with internal and external recruiting.
  • Identify opportunities and propose most suitable research methods.
  • Carry-out/facilitate research, distil and interpret findings and communicate back actionable insights.

Teamwork

  • Work closely with designers and Architects on recommendations to improve the UX.
  • Work closely with product owners and operational owners across all product teams and with other areas within Next.
  • Be an UX evangelist and help educate and guide strategic user experience initiatives that continuously promote a user-centred design approach.
  • Inform and influence the broader product development teams to implement solutions that are best for the user in the context of overall business drivers, goals and vision.

Customer Centric

  • Conducting lab-based user testing, remote testing and paper prototype testing.
  • Participate in user profile definition, ethnography, persona and user case development

About you

  • Highly skilled in analysing, interpreting and shaping UX research findings in to meaningful and clear actionable insights at pace.
  • Excellent communicator, both oral and written, with proven ability to influence broadly.
  • Confidence in bringing UX insights and recommendations to life in a clear and concise and compelling way at pace.
  • Ability to link customer insight with business opportunities.
  • Proven experience in understanding digital analytics data.
  • Proven capability in all phases of Usability Testing.
  • Experience of prototyping / HTML .css is desired.
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By the time you join us, we’ll have released a new international mobile site.
Celebs and Royals wear our kidswear, from Prince George to Blue Ivy.
We stock over 500 brands on next.co.uk - from Mango to Armani