Next Careers
DIGITAL CAREERS

Take the NEXT step in your career Come and join our digital team

We’re looking for innovators and trailblazers, the switched-on and clued-up, the faster than fast-paced, the light-years-ahead forward thinkers. So if you know your UX from your CX and your SEO from your CMS, we’d love to hear from you.

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We wrote the book, can you help us write the next chapter?

Founded in 1982, Next is now over 35 years old. Since the groundbreaking launch of the NEXT directory (aka The Book) in 1988, our business has gone from strength to strength.

And our vibrant digital team is at the forefront of our future.

Our website is one of the most-visited retail websites in Europe, seen by millions of people across 72 countries, so we must continue to deliver unsurpassable quality and craft, at speed.

This doesn't happen by magic. From content to design and user experience, every element is carefully considered, scrutinised and strategised. We’re going through a huge change.

We need a solid team with us who are committed to driving the business forward. You might be one of them.

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By the time you join us, we’ll have released a new international mobile site.

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PROFILES

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Celebs and Royals wear our kidswear, from Prince George to Blue Ivy.

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Benefits

Great news for your career!
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Location

Locations
Locations from Leeds to London and Leicestershire

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We stock over 500 brands on next.co.uk - from Mango to Armani

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Find your Next Careers opportunity

RESULTS

Role

Modelling Analyst

Location

Enderby, Leicester

Salary

From £35,000

We’re looking for an experienced Modelling Analyst who has a passion for using data and insights to drive smart commercial decisions.

If you have the technical expertise, analytical skills and persuasive approach to help us implement insight-driven strategies, then we’d love you to read on.

About the role:

  • Working in our exciting Directory business, you’ll use internal and external data to produce actionable customer insights.
  • Work on helping to share and promote these insights throughout the business, helping us to increase revenue, reduce cost and improve our customers’ experience.
  • Closely work with our Marketing Systems Support Team to optimise the performance of our marketing databases and systems, while building models to help us identify customer value and behaviour patterns.
  • Responsible for building, maintaining and improving our customer segmentation, ensuring that they make a positive impact on commercial decisions.
  • Carrying out continuous and detailed reviews of our marketing strategies and customer journeys you’ll help to identify sales opportunities and make proposals based on your findings.
  • You’ll also help to manage and execute customer selection for our Directory and brochures, ensuring we are targeting the most relevant and potentially profitable customers.

About you:

  • An expert in modelling and profiling data, you’ll be experienced in a wide range of advanced analytical techniques.
  • You’ll also be able to select and query data using various in-house applications – and be able to quickly become proficient in new tools and software.
  • You’ll be highly skilled in SQL, Excel and a statistical tool, such as SAS or R.
  • You’ll also be able to turn your technical expertise into clear and actionable ways for the business to implement customer insights.
  • A persuasive communicator, you’ll be able to share complex data and insights in a clear and compelling way throughout the business.
  • You’ll also be able to support your proposals with relevant analysis and carry out rigorous measurements throughout every stage of implementation.

Role

Reporting Analyst

Location

Competitive

Salary

From £35,000

We’ll need you to produce a series of actionable customer insights using customer and prospect data. Promote its use in the business to increase revenue, reduce cost, improve ROI, and improve the customer experience.

About the Role

Work with the relevant departments (Marketing, Commercial, Finance) to build and maintain appropriate and to-the-point dashboards which:

  • Provide clear insight into the department’s performance against its goals (increase sales, conversion rate, abandon rates)
  • Provide additional insight to show how performance could be improved to ensure campaigns achieve profit targets
  • Are easy to use – from both a technical and non-technical perspective
  • Are regularly reviewed with the stakeholders to ensure that they are used and useful
  • Provide Directors with insight into key performance against business goals.

About You

  • Confident with querying and selecting data using multiple applications and learning new applications/tools
  • Analytical & data driven with a strong attention to detail and the ability to interpret large volumes of complex data
  • Strong commercial business understanding
  • Can suggest the way forward to implement insights profitably, and will support with knowledge, supplementary analysis, and measurement
  • A confident presenter in front of senior stakeholders across the business
  • Able to communicate often complex data and insights in simple language to individuals and groups of people, and hone in on key findings, and clearly and succinctly answer the “so what?” question
  • Able to manage multiple projects to tight deadlines

Skills required

Essential

  • SQL
  • SAS VA
  • Advanced Microsoft Excel

Desired

  • SAS Enterprise Guide
  • Tableau

Role

Insight Analyst

Location

Enderby, Leicestershire

Salary

From £35,000

About the Role

Proactively produce customer level insight in order to:

  • Identify sales opportunities through continuous review of our marketing strategies
  • Identify cost saving opportunities through continuous review of our marketing strategies

Conduct project appraisals including both customer and financial impacts in the analysis.

Identify and continuously test new data sources to:

  • Improve our cold data campaigns
  • Improve our existing customer campaigns
  • Improve our understanding of customers
  • Implement new trigger based marketing activity

Build customer predictive models to identify high potential lifetime value customers most likely to undertake certain behaviour (e.g. Lapse/attrite, buy, multi-buy, buy specific goods, migrate segments, respond to campaigns, respond to Main Book, Return goods, default ) and support the Marketing Planning Manager to promote the use of those models in the business.

  • Build, maintain and improve customer segmentation models that can be commercially used for marketing purposes
  • Undertake ad-hoc analysis work and projects as requested by the Marketing Planning Manager, and required by the business

About You

  • Ability to communicate often complex data and insights in simple language to individuals and groups of people, and hone in on key findings, and clearly and succinctly answer the “so what?” question.
  • Suggest the way forward to implement insights profitably, and will support with knowledge, supplementary analysis, and measurement during the end to end implementation phase.
  • Take an ACTIVE role in sales opportunities / cost focus initiatives demonstrating strong commercial acumen through finding new opportunities and implementing them taking into consideration / consultation with other teams who may be affected / required to manage the change
  • Diligence and attention to detail

 

Role

Marketing Campaign Analyst

Location

Enderby, Leicestershire

Salary

From £35,000

You’ll work within our Marketing data team to deliver end to end database marketing campaigns with a remit covering pre campaign planning, data extraction & post campaign analysis. Your outputs will support business decision making both within the UK and across our International business.

If you’ve got an expert understanding of using customer data and targeting to deliver effective, integrated campaigns, then you sound like just the sort of person we’re looking for.

About the Role

You will work with the relevant department (Marketing, Research, Operations, Finance) and be responsible for delivery of the end to end data elements:

  • Gathering and documenting client requirements
  • Agreeing with the internal customer an accurate data brief
  • Questioning and challenging as appropriate to ensure exact requirements are understood and documented
  • Managing the selection of the target customer audience selection to maximise positive response to campaigns and achieve profit targets
  • Liaising with the appropriate channel team on the sending of the campaign
  • Providing clear, concise and easily understandable results on the effectiveness of campaigns
  • Reviewing on-going campaigns identifying engaging insights that will drive improvements in future campaigns

About you

  • Confident with querying and selecting data using multiple applications and learning new applications/tools
  • Analytical & data driven with a strong attention to detail
  • Strong commercial business understanding
  • A confident negotiator able to making clear arguments for campaign selections
  • Able to work under pressure, in an often challenging environment
  • Highly knowledgeable about the latest testing methods and tools
  • A confident presenter in front of senior stakeholders across the business

Skills required

Essential

  • SAS Enterprise Guide
  • SQL
  • Advanced Microsoft Excel

Desired

  • SAS VA

Role

Senior International Marketing Executive

Location

Enderby, Leicestershire

Salary

Competitive

This exciting opportunity of International Senior Marketing Executive is to own the full marketing mix across over 70 countries, primarily focusing on our top 10.

About the Role

  • To own and deliver the short and long term sales and customer targets
  • To create, develop and deliver full funnel marketing plans across key countries / markets
  • To own targeted marketing via DMP; work closely with Digital Marketing to deliver highly targeted content proven to drive significant return
  • To develop a deep understanding of the markets, competitors, and consumers, and to use this to continually improve the marketing plans
  • Work closely with the International Trading Team, reacting quickly to market changes and formulating the longer term strategy
  • Develop strong relationships with internal teams to drive results and efficiencies e.g. Digital, PR, Data, Design, Commercial & Print
  • Campaign management;
  • Lead multi-agency teams to develop appropriate communications platforms
  • Lead wash up sessions to identify future improvements
  • Develop an appropriate test and learn plan for the markets to ensure continual innovation
  • Stakeholder management
  • Manage the budget and forecast ensuring no over or under spends

About You

  • Minimum 1-2 years Digital Marketing experience
  • Evidence of effectively managing multiple campaigns across multiple channels simultaneously
  • Good understanding of the full funnel marketing approach
  • Experience of managing large budgets
  • Evidence of ability to own and consistently achieve incremental sales and customer targets
  • Stakeholder management skills
  • International marketing experience
  • Retail marketing experience
  • Project management skills
  • Experience of developing brand position and brand equity
  • Communications / campaign platform development

Role

Online Design Manager

Location

Enderby, Leicestershire

Salary

Competitive

To manage the design and innovation of concepts for all new online content. To manage the design team that provides designs that will represent and enhance the Next brand.

About the Role

  • Digital design and craft is at the heart of this role, understanding the industry and innovation in all areas is the key to succes for this crucial role at Next.
  • Design and creativity is at the centre of this role; an eye for excellent photography, understanding use of the right images, features, animations, video and creative writing to enhance our brand is crucial; with a careful consideration of how digital design can work for individual projects.
  • An excellent understanding of brand concepts and typography, use of fonts and the recognition of their importance in design for Next.
  • The ability to resolve creative problems using your initiative. A good knowledge of fashion design, and fashion retail practices and an appreciation for key trends in digital design across varying platforms is important.
  • With a large team to manager you will need to be constantly encouraging innovations, forward thinking, and exciting new trend driven concepts.
  • With enough experience to bring new ideas to the team, and influence designs, your leadership will be key in this role.
  • To present the teams designs and ideas when required to all levels up to and including directors, and the Chief Executive.
  • To review competitor sites and make recommendations to maintain Next's position as market leader, and ensure designs on the site are in line with current trends.
  • Create an effective workflow for the design and execution team and ensure the meeting of deadlines, relevant and retouched imagery and high level design standards are considered at all times.

About you

  • A High level design skill set, (photoshop, indesign, illustratordream weaver)
  • Worked in a commercial fashion environment for at least 5 years and have a strong fashion/graphic design portfolio
  • Proven track record in managing, inspiring and developing a team of Online Designers.
  • DelegatorPersuasive communicator
  • InitiatorThe ability to prioritise
  • Motivate and lead a team of designers
  • Team player and mentor

Role

Product Owner

Location

Enderby, Leicestershire

Salary

Competitive

This role provide an exciting opportunity to communicate requirements and detailed plans for future online developments and system updates to the business.

Working within the directory marketing team, you will be responsible for driving digital roadmaps across a mix of online and ecommerce projects. From defining MVPs and user stories, to commercially detailing project success metrics and KPIs before go live.

About the Role

  • You will take ownership of multiple projects, detailing delivery plans, capturing key project milestones and dependencies.
  • Working closely with both business and systems teams to coordinate a phased approach, delivering value at pace and learnings early on in the project lifecycle.
  • Communicate with internal stakeholders to understand the needs of the business and translate in to detailed requirements, considering potential risks attached to suggestions you have made.
  • Shape project success criteria and KPIs, alongside written documentation to support your work and present to stakeholders when necessary.
  • Understanding customer needs through feedback and analysis, ensuring that data is at the heart of all decisions.
  • Implement key Agile / SCRUM ceremonies, representing your project and be the key driver in enabling the development teams to progress.

About You

  • Hands-on experience of product ownership within retail, having worked in the digital / ecommerce sector.
  • Excellent communication skills, with the ability to talk to and present to a range of audiences.
  • The ability to motivate others and lead change, whilst working cross-functionally.
  • A passion for creating solutions with a positive attitude to change.
  • Excellent analytical skills and an informed, evidence-based approach.
  • Experience of working in Agile environments and working with Agile / SCRUM methodologies.
  • Highly motivated and hardworking with a professional attitude, who is able to work under pressure in a fast paced environment.
  • The ability to gather project requirements and write user stories.
  • Mircrosoft Office proficient.

Role

Online Content Editor

Location

Enderby, Leicestershire

Salary

From £19,000

Personalisation is big and we’re looking for an enthusiastic, driven individual to join our team to take personalisation to the next level across our UK and international sites.

You’ll be responsible for creating optimisation and personalisation customer experiences in our optimisation tool. You’ll be a key member in a team advising key stakeholders of the business about progress and results of these tests as well as recommendations going forward.

You’ll need to have a good understanding of customer experience, HTML and personalisation.

The Personalisation team at NEXT:

  • Develop the Personalisation strategy and vision
  • Implement personalised customer experiences from data driven insight to make it the best possible for each and every customer
  • Use testing to optimise the site and drive efficiency in the shopping journey

About the Role:

  • Be responsible for creating optimisation tests and personalised customer experiences on next.co.uk and our international sites
  • Develop innovative solutions that improve the user experience and drive personalisation, improving usability and showcasing more relevant content to customers
  • Assist project managers in bringing to customers new and exciting initiatives such as sale, new season launches, website campaigns and more
  • Suggest and create multivariate and A/B tests.
  • Working closely with our QA team to ensure all tests are signed-off and deployed on time.
  • Review test results with the Customer Experience Analyst, to understand the impact to drive new ideas and continual improvement

About you:

  • Have a minimum of 1-2 years’ experience ideally in Ecommerce or Business Systems background (preferably including International websites).
  • Experience in planning, executing and analysing desktop/mobile/tablet optimisation tools such as Qubit, Monetate or Maxymiser
  • Have excellent written and verbal communication skills to build effective relationships with colleagues throughout the business.
  • Be organised and able to work in a fast-paced, energetic and exciting agile environment

Role

UI Designer

Location

Enderby, Leicestershire

Salary

From £31,000

If you’ve got outstanding design, creative, planning and problem solving skills then you sound like just the sort of person we’re looking for.

About the Role

  • Working in our fast and exciting Directory Business, you’ll support with the design of innovative concepts for a wide range of digital projects and initiatives.
  • Helping to represent and enhance the Next brand through exceptional design, you’ll be responsible for creating and delivering an effective look, feel and experience across a range of desktop and mobile websites (and apps).
  • In a highly varied role, your day-to-day responsibilities will include creative problem solving and interface design with a user-centred approach.
  • Through your design expertise and strong customer understanding, you’ll help us continuously deliver the highest standards of service across all our platforms.
  • You’ll also manage multiple planned and unplanned projects in a fast-paced technical environment.

So, who’s right for the role?

  • With at least 2 years’ impressive experience as a UI designer, and a degree or equivalent experience in a web or graphic design field, you’ll have a portfolio filled with outstanding design work and ideas.
  • You’ll also have strong experience of working with mobile, tablet, and desktop - all with a focus on user experience.
  • You’ll have strong HTML, CSS and JavaScript skills as well as advanced knowledge of wire framing tools such as Axure and Balsamiq.
  • You’ll be experienced designing mobile first and be highly proficient with responsive templates and grid systems.
  • You’ll also have thorough understanding of eCommerce web design, user interface, working with brand guidelines and project management.
  • With a creative approach to solving problems and a natural flair for typography, you’ll have good knowledge of industry standard software such as Adobe Creative Cloud and Sketch.
  • You’ll also have excellent planning, time management and communication skills.

Role

UX Researcher

Location

Enderby, Leicestershire

Salary

From £31,000

Working in a fast paced, collaborative culture, the UX researcher plays a key role to inform and inspire the user experiences we create, ensuring they are useful, usable and valuable for customers.

About the Team
Working with an established and successful UX department to providing key insights into our competitors. The key objective is to enable the wider User Experience team to deliver best-in-class user experience solutions across all brands web and mobile.

About the Role

UX Research

  • Propose, plan, facilitate, moderate and analyse results from user research, focus groups, usability testing and competitor and market research.
  • Communicate research findings and recommendations across UX and product teams to drive informed design decisions and functionality enhancements.

Usability Testing

  • Conduct face-to-face and remote usability testing.
  • Manage user research participant recruit and/ or be the point of contact with internal and external recruiting.
  • Identify opportunities and propose most suitable research methods.

Teamwork

  • Work closely with designers and Architects on recommendations to improve the UX.
  • Work closely with product owners and operational owners across all product teams and with other areas within Next.
  • Inform and influence the broader product development teams to implement solutions that are best for the user in the context of overall business drivers, goals and vision.

Customer Centric

  • Conducting lab-based user testing, remote testing and paper prototype testing.
  • Participate in user profile definition, ethnography, persona and user case development

About you

  • 3/4 years minimum experience in a similar role
  • Highly skilled in analysing, interpreting and shaping UX research findings in to meaningful and clear actionable insights at pace.
  • Confidence in bringing UX insights and recommendations to life in a clear and concise and compelling way at pace.
  • Ability to link customer insight with business opportunities.
  • Proven experience in understanding digital analytics data.
  • Proven capability in all phases of Usability Testing.
  • Experience of prototyping / HTML .css is desired.
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By the time you join us, we’ll have released a new international mobile site.
Celebs and Royals wear our kidswear, from Prince George to Blue Ivy.
We stock over 500 brands on next.co.uk - from Mango to Armani